Soirée Designs will exchange on goods in original condition (with labels attached) within 7 days of purchase with proof of receipt.
Soirée Designs is not legally obligated to give refunds, credit notes or exchange items simply because you have changed your mind about the purchase. However under our own Soirée Designs exchange policy, should you wish to exchange the item for an alternative size or colour, we do offer a exchange or credit note to the equivalent value of the purchase price (excluding delivery charges) for most items provided that:
1. The items are unworn, unwashed and have the original tags still attached.
2. The items are returned within seven days from the date of purchase and posted to Soirée Designs at 146a Waterloo Road, Greenacre NSW 2190, Australia.
3. The receipt and returns/exchange form (comes with your order) is included with your goods and the reason for your return is indicated.
4. A postage paid self addressed bag is enclosed with your goods. Please note all postage charges will be covered by the customer. We will not be held liable for any items lost in transit, please consider using a service that can be tracked/insured.
Our exchange policy does not apply under any circumstances to purchases of sale items, scarves and hijabs, jilbabs, caps and accessories.
If you have any questions, please email us on firstname.lastname@example.org