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REFUND POLICY

When choosing a Soirée Design, we request that you please choose carefully and ensure the correct size by using the provided size charts.

Soirée Designs will not accept any refunds on purchased items except upon receivership of faulty or damaged goods and the equivalent item is no longer available.

Any faulty or damaged items must be unworn, unwashed and have the original tags still attached. Faulty or damaged returns must be made within seven days from the date of purchase and posted to the address below. Please include the receipt and returns/exchange form (comes with your order) with your goods and indicate the reason for your return. We will not be held liable for any items lost in transit, please consider using a service that can be tracked/insured. Refunds will be credited to via PayPal.

Soirée Designs reserves the right to ask you to demonstrate that you did not cause or create the fault in the item. If you are entitled to a refund but you would prefer to exchange the item or receive a credit note (valid for 4 weeks maximum), Soirée Designs will be happy to do this for you.

Please ensure your name, address, telephone number and instructions are clearly indicated and send to:

Soirée Designs
146a Waterloo Road
Greenacre NSW 2190
Australia